Our custom design process gives you the opportunity to create a unique piece of jewelry. All our jewelry is designed by JIKAIA's designer and handcrafted in our Dubai workshop.
We would be happy to assist you with any custom design requests, whether it is an engagement ring, necklace or bracelet... The designer will work with you to create the custom piece of your choice that matches your vision, as long as it aligns with the JIKAIA brand aesthetic.
As a custom piece, it is considered a "final sale" and cannot be returned or exchanged.
All custom designs must have a minimum budget of 1000 € and must be purchased after approval of the computerized image (CAD) with your signature if it is a complex creation or validation on a drawing and detailed explanations. Depending on the complexity of the jewel, to start the custom design process, a non-refundable deposit of €300.00 will be required. This fee will be used for the initial CAD designs that JIKAIA will work on and will be deducted from your total purchase. If the purchase is not finalised, the deposit will be forfeited.
Please email contact@jikaia.com and a team member will respond within 24-48 hours.Information to precise in the email:
Approximate budget
Material: 18K gold or Platinum
Gold color: yellow, pink, white
The type of jewelry: ring, earring, necklace, etc...
A reference or inspiring photo(s)
The most precise description possible
Once the design has been validated and signed by you, it will take about 4 weeks to be handmade by our jewelry craftsmen. Your unique finished piece will then be inspected by our production team and shipped to you in our JIKAIA gift box.
If you have any questions and/or need additional information, please do not hesitate to contact us by e-mail at contact@jikaia.com contact@jikaia.com and we will get back to you by phone within 48 hours.
Our opening hours are Monday to Friday from 8:00 am to 5:00 pm (FR).